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Urchin Support Plans Free 30-Day Urchin 6 Trial Free Urchin 6 Webinar Buy Urchin 6 Online Upgrade to Urchin 6 Urchin 6 FAQs Urchin 5 Information

Contact ROI Revolution:

Telephone Number:
919 • 954 • 5955 ext 314
Kathy Scott

Office Fax:
919 • 954 • 4767

Address:
3109 Poplarwood Ct.
Suite 219
Raleigh, NC 27604

Use our Online Contact Form

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Frequently Asked Questions About Urchin 6

So the other day we were talking about the many repeated questions we get about Urchin 6 and how we wish everyone could just find the answers with no trouble when someone said, "well, let's just post the answers" ...brilliant, right? So below you'll find a list of questions we hear a lot along with the answers you deserve about the newest version of Urchin.

FAQ List:
Click on a question to be taken to the answer further down the page.

1. What's the big deal about Urchin 6 (what's included)?
2. What are the main differences between Urchin and Google Analytics?
3. Can I use Urchin and Google Analytics together?
4. What are the main differences between Urchin 5 and Urchin 6?
5. How much does Urchin cost and where can I purchase it?
6. How do I know if Urchin will work for me?
7. Is there a discount if I own(ed) a previous version of Urchin?
8. Is there a discount for Non-profit organizations, government departments, or educational institutions?
9. Where can I see a demonstration of the Urchin interface?
10. Where do I go for support on Urchin?
11. Is there an administration manual for Urchin 6?
12. What reports are available in Urchin 6?
13. What about Urchin 5?

Begin Answers:

1. What's the big deal about Urchin 6 (what's included)?

Check out an entire table dedicated to the features and benefits of Urchin 6.

2. What are the main differences between Urchin and Google Analytics?

This is a great question! We get it all the time, so we made a separate page about the main differences between Urchin and Google Analytics just for you!

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3. Can I use Urchin and Google Analytics together?

Yes and No, it depends on which version of the Google Analytics tracking code you are using. Read more about how these two tracking systems can work together and the benefits.

4. What are the main differences between Urchin 5 and Urchin 6?

There are a lot! Read them all here.

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5. How much does Urchin cost and where can I purchase it?

ROI Revolution is an authorized Urchin reseller. Urchin 6 is available for $2,995 (USD), and this price includes the full functionality of the software. If you have previously owned Urchin you should complete this form to determine a discount or see FAQ #7.

6. How do I know if Urchin will work for me?

The best way to tell if Urchin will work for you is to try it! Download the free 30 day trial and see for yourself what it can do for YOU!

If it's system requirements you're worried about, check out our page on Urchin Specifications.

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7. Is there a discount if I own(ed) a previous version of Urchin?

Yes, there sure is! The discount is determined by the dollar amount previously spent on a past version. Complete the Urchin Upgrade form and we'll email you with the discount and total amounts to upgrade to Urchin 6.

8. Is there a discount for Non-profit organizations, government departments, or educational institutions?

Yup, so if you are a Non-profit organization, government department, or educational institution, contact us for a discounted Urchin quote!

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9. Where can I see a demonstration of the Urchin interface?

We're glad you asked! ROI Revolution offers a free Urchin 6 demonstration. You can see the next scheduled presentation here.

10. Where do I go for support on Urchin?

Google delegated Urchin support to Urchin Software Authorized Consultants and ROI Revolution is proud to be an Authorized Consultant for Urchin.

ROI offers several different Urchin Support Plans to choose from which you can read the details of here. Basically the prepaid plans are billed for time used to help you with your configuration via phone and email.

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11. Is there an administration manual for Urchin 6?

YES! ROI Revolution is pleased to announce the first version of our Urchin 6 Administration Manual. Click here to enter in your information and receive download instructions via email.

12. What reports are available in Urchin 6?

Urchin 6 has SO many reports that we had to make an entire page just to list them! Click here to see the reports available in Urchin 6.

13. What about Urchin 5?

Urchin 5 is still available for sale through Quarter 3 of 2008 (around September). Click here to find more information about Urchin 5.

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Additional Urchin 6 Resources:
• Read more about Urchin 6's features and benefits.
• Check out our list of frequently asked questions about Urchin 6.
• Find out more about Urchin 6 technical specifications.
• Discover the main differences between Urchin 5&6.
• Learn the main differences between Urchin 6 and Google Analytics.

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