PMax Case Study
Thread Logic Grows New Users 235% With Performance Max
Leverages New Customer Acquisition Tool to Drive Revenue & New Users
235%
Increase in New Users

TL;DR
Thread Logic, a custom logo embroidery business, partnered with ROI Revolution to grow new customer acquisition without increasing ad spend. Using its first-party data with Google’s new Performance Max customer acquisition tool, the business increased new users by 235%, transactions by 117% and revenue by 43% in six weeks.

Service
Paid Search Advertising

Industry
Apparel & Accessories (B2B & B2C)

Focus
Performance Max

Goal
Grow New Customer Acquisition Without Increasing Ad Spend
The Situation
A Custom Embroidery Business Ready to Grow Without Raising Ad Spend
Thread Logic is a custom logo embroidery business that has been expertly crafting embroidered apparel, hats, backpacks, and more for over 20 years.
The business was facing a common challenge: How could they grow new customer acquisition without increasing ad spend? The paid search experts at ROI Revolution were ready to deliver a strategic, data-backed solution to drive highly profitable revenue and transactions for the business on a tight timeframe.

Opportunity Identified
A New PMax Tool to Put a Value on Every New Customer
Thread Logic explained their profitability goal to their team at ROI Revolution, and our experts got together for a strategic brainstorm.
A new Performance Max (PMax) customer acquisition focus tool that could show the value of a new customer had recently been released, and the ROI Revolution team strategized how Thread Logic could leverage it to intelligently target new customers and drive them down the funnel – quickly.

ROI in Action
First-Party Data and Performance Max to Target High-Value New Users
ROI Revolution’s paid search experts partnered with Thread Logic’s marketing team to leverage their first-party data with the new PMax tool to determine the value of a new user.
From there, Thread Logic could target customers based on Google’s back-end understanding of the shopper combined with their own predetermined value of a new user.
If the tool hadn’t been used, the team could have developed upper-funnel strategies focused on new users, but success would have taken longer to achieve.

The Results
Results Achieved
235%
Increase in New Users
43%
Increase in Revenue
117%
Increase in Transactions
Through a strategic usage of the PMax tool, Thread Logic acquired new customers with a highly optimized Google Ads campaign.
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